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Healthy Gaming

Responsible Gaming — Stay in the fun, stay in control

989db believes gaming should be a fun part of your entertainment — not a source of stress or anxiety. Use our responsible gaming tools and guidance to keep yourself and your family safe.

18+
Minimum Age Requirement
24/7
Support Services
5
Protection Tools
100%
Voluntary Break Feature

What is responsible gaming and why does it matter?

989dbAt -, we believe online gaming is a legitimate form of entertainment — just like going to the movies or enjoying a sport. But like any leisure activity, it should be enjoyed responsibly and within set boundaries. Responsible gaming means staying aware of your budget, your time, and your state of mind while you play.

Many people believe that gaming will eventually bring a big win that solves all their financial problems — this idea is both wrong and dangerous. 989dbThat's exactly why -'s responsible gaming guidelines exist: to help our members maintain a healthy perspective on gaming and keep it a safe, enjoyable space.

Keep in Mind: Gaming is entertainment, not an investment. Placing more bets to recover losses is never the answer.

Core Principles of Healthy Gaming Habits

989dbAt -, responsible gaming is built on a few simple but effective principles. Follow these guidelines and gaming will always stay enjoyable:

  • Set a Budget: Decide in advance how much you are willing to spend on gaming each week or month — and never go beyond that limit.
  • Set a Time Limit: Avoid long uninterrupted gaming sessions. Set a daily time limit for yourself.
  • Be Prepared to Lose: Wins and losses are both part of gaming. If you're on a losing streak, take a break instead of chasing losses.
  • Don't play on emotions: Avoid gaming when you are feeling down, angry, or lonely.
  • Keep balance with other activities: Always put family, work, and your social life first.
  • Play for Entertainment Only: Never game with borrowed money or funds you need for essential expenses.

989db's Responsible Gaming Tools

989db has developed a range of user-friendly tools to keep its members safe. You can activate any of these tools from your account at any time:

Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set and cannot be increased for at least 72 hours.
Bet Limit: Set a maximum amount per bet. It is the most effective way to protect yourself from placing large bets.
Session Time Limit: Set a time limit for each session. Once the limit is reached, the system will automatically alert you or log you out.
Cooling-Off Period: Temporarily close your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
Self-Exclusion: Lock your account for an extended period (6 months to 5 years). Re-registration is not possible during the self-exclusion period.

Recognize the Signs of Gaming Addiction

Gaming addiction develops gradually. Often, people don't realize it's happening until it's already taken hold. If you notice any of the following signs, take action right away:

  • Regularly exceeding your set budget.
  • Repeatedly placing larger bets in an attempt to win back lost money.
  • Lying to family or friends about your gaming.
  • Feeling restless or irritable when not gaming.
  • Neglecting work, family, or social responsibilities.
  • Gaming with borrowed money or drawing from your savings.
  • Repeatedly trying to stop gaming but failing.
If you notice two or more of these signs in yourself, please 989db Contact our support team or use the self-exclusion feature.

Underage Protection

989db-'s services are strictly for users aged 18 and above. We use KYC verification to prevent underage access. That said, parents and guardians also have a role to play:

  • Don't leave your account logged in on a shared or unattended device.
  • Never share your password or login details with minors.
  • Use parental control software to restrict access to gaming sites.
  • Have an open conversation with family members about responsible gaming.

Where can you turn when you need help?

If you feel that gaming is having a negative impact on your life or someone close to you, you do not have to face it alone. 989db-'s support team is always ready to point you in the right direction. Consulting a mental health professional for additional support is also highly effective. Reaching out for help is a sign of strength, not weakness.

Protection Tools

Deposit Limit Active
Bet Limit Available
Session Limit Available
Cooling-Off Period Available
Self-Exclusion Available
Set in Account

Healthy Player Checklist

  • Monthly budget set
  • Keeping to my daily time limit
  • Taking a break when I lose
  • Not betting on emotions
  • Keeping time set aside for family
  • Not playing on borrowed money
Support Team

If you need help, get in touch with us:
[email protected]

Our Commitment

How 989db helps you Secured Keeps

We're more than just a gaming platform — we're committed to the mental and financial well-being of our members.

Smart Budget Control

989db offers budget control across three layers — deposit limits, bet limits, and loss limits. Any limit you set takes effect immediately.

Session Time Tracker

Your active session time is visible in real time. When the set limit is reached, the system automatically sends you a warning.

Self-Exclusion System

Self-exclude your account for 6 months to 5 years. No promotional messages will be sent during the exclusion period.

Loss Limit Setting

Set a maximum daily or weekly loss limit. Once the limit is reached, gaming is automatically suspended.

Age Verification (KYC)

Strict KYC verification at registration ensures access is granted only to users aged 18 and above.

24/7 Support

Our support team is always here for any concerns — including advice on gaming addiction.

Self-Assessment

Yourself Ask a Question

Ask yourself the questions below. If you answer "yes" to most of them, it's time to take action.

Gaming Behavior Check

1

Are you regularly spending beyond your set budget?

2

Are you placing bigger bets to try to recover money you have lost?

3

Are you lying to family or friends about your gaming?

4

Have you repeatedly tried to stop gaming but failed?

5

Is gaming cutting into your time with work or family?

6

Do you feel restless or anxious when you're not gaming?

Tips

Right Now Take Action

First Step: Log in to your account and set your deposit limit and session limit. It's the simplest and most effective place to start.
Step Two: Talk to your loved ones. Let them know you are gaming responsibly and staying within your limits.
Step Three: If you feel like you are losing control, activate the cooling-off or self-exclusion feature right away.
Step Four: Seek professional help when needed. Consulting a mental health specialist or counsellor is nothing to be ashamed of.

Contact Us

Our support team is ready to assist you confidentially with any responsible gaming concerns.

[email protected]
Live Chat — Available 24/7
Frequently Asked Questions

Responsible Gaming FAQ on

Log in to your 989db account and go to "Account Settings". Click on "Responsible Gaming" to access all available tools, including deposit limits, bet limits, session limits, and self-exclusion. Any limit you set takes effect immediately.

Once your self-exclusion period ends, you may contact our support team to request account reactivation. However, no access will be granted during the exclusion period, and opening a new account will not be possible.

Lowering your deposit limit takes effect immediately. However, requests to increase a limit are subject to a minimum 72-hour waiting period. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

No. Age verification is mandatory when registering at 989db. The KYC process requires a valid National ID or passport. If an underage account is detected, it is permanently closed and any deposited funds are returned.

Reach out to our 24/7 live chat support or email us at [email protected]. Our trained team will guide you with full confidentiality and point you toward professional help if needed. Self-exclusion or a cooling-off period can also be activated right away.

A Cooling-Off Period is a temporary account pause lasting from 24 hours to 6 weeks — ideal for a short break. Self-Exclusion is a long-term full closure (6 months to 5 years) for more serious situations. In both cases, promotional emails are paused for the duration.
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